Help Desk Staff

• Justin Bruce, Help Desk Analyst
• Jennifer Jakes, Help Desk Analyst

Hours of 
Operation

• Monday through Thursday--7 am to 6 pm 
• Friday--7 am to 4 pm
• Summer Hours are Monday thru Thursday--7 am to 6 pm

How to 
Contact Us

• Telephone: (84) 53555
  
Calling from off-campus:  623.845.3555 Option#3
• Email: helpdesk@gcmail.maricopa.edu
• Stop by A Building - Room 56

Documentation,
User Guides
and Other
Resources

• Crash Course in Copyright
• File Compression
• FTP Instructions
  
• GCC Employee Directory
• GCC New Employee Checklist
• GCC Student Helpdesk
  
• GCIS Home Page
• Accessing your eGCC H: and S: drives from Off-Campus
• HTC Home page (Instructional Computing)
• Instructional Palette (Gecko)
• Laptop/Camera Checkout
• Microsoft Campus Agreement
• OIT FAQ Page
• OIT Tip Page
• OIT What's New
• Oracle Calendar Instructions
• Palette Account Troubleshooting
• Personal Administration Tool (PAT) 
• Phone Guide
  
• Ted 2 U Training
• Various District Software Training Guides/Manuals
• Virus Software (Mac or Windows)
• Voice Mail Guide
• Wireless Access on GCC Campus